Four questions that change how a business works
A simple framework that reveals where work gets stuck – and what should be automated.
Every task in a business comes down to four essential questions. When the answers are unclear, delays, duplicate work, misunderstandings and dependency on key people follow.
John shows how to use the framework to analyse a workflow step by step. Only once each task is clearly defined do we decide whether the next step should start automatically, be reviewed by a person or be carried out by an AI agent.
The audience gains a practical way to spot bottlenecks and understand where AI and automation can create the greatest business value – without starting with the technology.

